How To Hire a Web Designer and Live Happily Ever After

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How To Hire a Web Designer and Live Happily Ever After

How To Hire a Web Designer and Live Happily Ever After

How to hire a web designer and live
happily ever after Hi, I’m Nathalie Lussier, your business
strategist and digital visionary and this is Off
The Charts where we help you re-imagine what’s possible in your business. We’ve all heard the
horror stories about web design projects from hell and as a former web designer and current
business owner who also hires web designers I do want to say that I’ve been on both
sides of that coin. Everything starts out awesome. You have a great vision for your
website, you hire an amazing web designer and
everything is peachy keen but eventually something starts to feel off
and things are falling apart and you’re just both getting more and more
frustrated. Suddenly two totally amazing people have been reduced
to lobbing insults over email or completely avoiding each
other. And then comes resentment anger and complaining to your next
web designer. So what went wrong there and what can we do differently so that
both you and your web designer can live happily ever after? Number one: Setting expectations and making sure
that you understand technical difficulties. In my experience things tend to fall
apart quickly in the web design process because there’s a mismatch of
expectations and a misunderstanding of what is is a technical difficulty for different
people. So for example during your initial
consultation with the web designer you might say that you’re looking for very simple website. In your web
designer’s mind that means something very specific but if in your mind something
that looks simple on another web site takes you know three hours are three
extra days of additional custom programming then obviously your
designers is gonna have a different thing in mind. So the solution is to be really
clear about what functionality you have in mind for your website and also be
open to feedback and suggestions from your designer to
make sure that what you have in mind is within your budget. Number two: Timing and managing multiple
clients. Most web designers work with multiple
clients at one time depending on their fees to make ends meet. What that means is that most of the time
when you’re sending them an email or hoping to communicate with them
you’re gonna get their divided attention and that might slow things down. It also
means that when your designer is expecting something from you like files, pictures, content or anything else that’s required for
them to move forward with their work it can slow things down if you’re not
being prompt and run into other people’s allotted time
which will slow everything down even more. So it’s really important not to expect
you know two second reply emails and super fast
turnover with the different changes that you’re
suggesting because your designer is working with many people at once. So the best thing you can do is stay
on track with the deadlines that you agreed upon in the very beginning that you start working together and also
understand that if there’s something that looks simple to change it might take a little while
because of the workload that your designer has. Number three: Estimating costs and scope creep Most web designers will give you an
estimate of the project cost based on the functionality and the different
things that you talk about your initial conversation. What happens if you change your mind as
you start working together is that it can affect both their bottom line
and their timeline. Some web designers subcontract to other
designers and developers to help get your project done. And if you add on more work for them
they can sometimes end up paying out more to their contractors than what
they’re making project. That can make any sane person cranky. The
solution here is for your web designer to stand their ground when
you’re asking for new things but also free to recognize if
something falls outside the scope of the initial project that you shouldn’t be pushing for it but
maybe you could make it into a phase two project that you could talk about
separately. Doing a phase two round of changes is also awesome because it
helps you get more clear on what it is that you want and get feedback on the first round. Number four: Communication and
explaining visual aesthetics. You might have a
really clear vision of what you want your website to look like and maybe your designer will be able to
understand exactly what you mean by the words that you’re using to describe it or
maybe they’ll have a completely different vision entirely. Communicating about visuals using just
words can be difficult. So think about anything you can do to
speed up the process like taking a Pinterest board and pinning different
brands, colors, fonts and images that inspire you and please do not send your favorite website to your
designer and say I want a website just like this. Instead point out one or two things
that you specifically like about the website whether it’s the opt-in, the color or the font, the spacing but
make it very specific so your website doesn’t end up looking like somebody else’s. It could take a couple of iterations for
you to get exactly the right visual aesthetics so definitely be gentle and kind when
you’re sending be back to your designer. Number five: Changing technologies. Once
your website is built there might be a couple of other things that you start thinking
about. So for example you might start thinking about maintaining your own
website and making sure that you can update it and keep it fresh or you might also
be thinking about search engine optimization. Talk to designer before you start
working together for your project because they may or may not be on board
for doing maintenance or they might be willing to teach you how to
do it but they might not be able to stay on board. Another thing that you’ll want to talk about
before you hire web designer is their mobile experience and
making sure that your website is responsive for smaller screens. You want to design your website with mobile first. Not all web designers are used to
designing for mobile first but they may be able to refer you
to somebody or have somebody else who can implement that functionality for you.
I highly recommend getting comfortable with the different technologies that are
being used to build your website so for example if
it’s a WordPress website definitely get comfortable updating and maintaining things so that you
never feel like you’re a victim or being held hostage against your will by your web designer. You
can sign up for my Websites Made Easy course to get the full down low on how to update and maintain
a WordPress website if that’s what your site is built on.
Now I do not want to hear your horror stories about web designers. What I do wanna hear is all the positive
stuff. Have you had a great working experience with a web designer? Go ahead and leave a comment below and
tell us what you guys did to make sure everything went so smooth. If you enjoyed this video please give it
a thumbs up on YouTube and go ahead and share it with your
friends while you’re at it too. And then make sure that you’re subscribed to
the YouTube channel so you never miss any upcoming episodes of Off The Charts. By the way the 30 day list building
challenge is going strong. Just go to to sign
up it’s totally free and you’re gonna learn how
to build your list faster than ever before.

13 thoughts on How To Hire a Web Designer and Live Happily Ever After

  1. Lot of good points here Nathalie, aligning expectations from the start is really important, we put down the requirements in a proposal to start with, together with costs and what comes under additional costs.

  2. Looking for website designer and developers
    Contact me here is y portfolio

  3. if you want a web design with a high quality and a lowest price , please contact me on fiverr

  4. Thanks Nathalie. You have discussed very well. We have just got Maria and she is happy with us. | Really willing to help others if they outsource their project to us.

  5. Hi,
    and thank you for a good article.
    Feel free to contact me if you`ll need some help with UX/UI, web and mobile design and development.

    Here are some examples of portfolio to ensure you that the quality of works is high:

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    Ascape –
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    Here you can find my Linkedin and Angel List profiles and Upwork clients feedback:
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    Ping me if you are interested in discussing the partnership.

    Best regards

    Phone: +380734435656

  6. Choosing the best web design company is the quite difficult task. So you should consider the essential characteristics and capabilities of a web design company to your business. Below are the simple steps to choose the best web design company.

    Anyways, read the below. This might help.

    Sourav Basak
    Namaste UI

  7. You have an idea for an app or software but don't know any developers? I'd recommend to take a look at reviews or blog posts on some popular IT-companies. E.g.

  8. Great video with a lot of solid points to consider. "Web design projects from hell." The Oatmeal's sketch "design_hell" is probably one of the most accurate and funny illustrations discussing this point.

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